Terms of service

Theo The Label

Welcome to THEO The Label Online Store! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing or using THEO The Label Online Store, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms may be updated from time to time, and your continued use of the website after any changes signifies your acceptance of the updated Terms.

2. Products and Orders

2.1. Product Information: We strive to provide accurate product descriptions and images. However, we do not guarantee the accuracy, completeness, or reliability of any product information on our website.

2.2. Order Confirmation: Once you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order, but rather an acknowledgment that we have received it.

2.3. Cancellation: We reserve the right to cancel any order for any reason, including but not limited to product availability, errors in pricing, or fraudulent activity.

3. Pricing and Payments

3.1. Price Accuracy: While we strive to provide accurate pricing information, errors may occur. In the event of an error, we reserve the right to correct the price and cancel any orders affected by the incorrect pricing.

3.2. Payment: We accept various payment methods. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.

4. Shipping and Returns

4.1. Shipping: We aim to ship orders promptly, but shipping times may vary. THEO The Label is not responsible for any delays or damages during transit.

4.2. Returns: Please refer to our Return Policy for information on returns and exchanges.

5. Intellectual Property

All content on THEO The Label Online Store, including images, text, and logos, is the intellectual property of THEO The Label and is protected by copyright and trademark laws.

6. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal information.

7. Contact Information

If you have any questions or concerns about these Terms, please contact us at HELLO@THEOTHELABEL.COM

 

Mobile Terms of Service

Theo The Label

Last updated: Jan. 27, 2024

The Theo The Label mobile message service (the "Service") is operated by Theo The Label (“Theo The Label”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Theo The Label’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Theo The Label through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Theo The Label. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to THEO or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Theo The Label mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to THEO or email HELLO@THEOTHELABEL.COM

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.